/*
 * A primeira ajuda: a janelinha de conversa que o botão Suporte abre (ajudachat.js). Fica no canto de baixo, à
 * direita, por cima da página, e a pessoa arrasta pelo topo: o lugar são as duas medidas --ac-direita e --ac-baixo,
 * que o ajudachat.js põe na própria janela. As cores e a fonte são as de .fx-app (o padrão novo), no tema claro e
 * no escuro. Vale nas páginas de dentro e nas de entrada (login, recuperar e trocar a senha), onde quem abre a
 * janela é o botão flutuante .ac-chama.
 */
.fx-app.ac{
    position: fixed;
    right: calc(var(--ac-direita, 20px) + var(--ac-recuo, 0px));
    bottom: var(--ac-baixo, 20px);
    /* acima da barra do topo e do painel da ajuda; as janelas do sistema (modal) continuam por cima */
    z-index: 1046;
    display: flex;
    flex-direction: column;
    width: 380px;
    max-width: calc(100vw - 16px);
    height: 560px;
    max-height: calc(100vh - 16px);
    max-height: calc(100dvh - 16px);
    border: 1px solid var(--fx-outline);
    border-radius: 18px;
    background: var(--fx-background);
    color: var(--fx-text);
    box-shadow: 0 18px 48px rgba(13, 38, 76, 0.28);
    overflow: hidden;
    font-size: 0.95rem;
    line-height: 1.4;
}

.fx-app.ac[hidden]{
    display: none;
}

/* com o painel da ajuda aberto ao lado (tela larga) a janela fica ao lado dele, não embaixo */
@media (min-width: 1200px){
    body.fx-com-ajuda .fx-app.ac{ --ac-recuo: 460px; }
}

/* ---- o topo: por onde se arrasta ---- */
.fx-app.ac .ac-topo{
    display: flex;
    align-items: center;
    gap: 10px;
    flex: none;
    padding: 12px 12px 12px 14px;
    background: linear-gradient(135deg, var(--fx-grad-a), var(--fx-grad-b));
    color: #fff;
    cursor: grab;
    user-select: none;
    -webkit-user-select: none;
    touch-action: none;
}

.fx-app.ac.ac-arrastando .ac-topo{
    cursor: grabbing;
}

.fx-app.ac .ac-marca{
    display: grid;
    place-items: center;
    flex: none;
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.18);
    font-size: 1.25rem;
}

.fx-app.ac .ac-nome{
    display: flex;
    flex-direction: column;
    min-width: 0;
    margin-right: auto;
    line-height: 1.2;
}

.fx-app.ac .ac-nome b{
    font-size: 1.05rem;
    font-weight: 800;
}

.fx-app.ac .ac-nome small{
    font-size: 0.82rem;
    opacity: 0.85;
}

.fx-app.ac .ac-redondo{
    display: grid;
    place-items: center;
    flex: none;
    width: 34px;
    height: 34px;
    border: 0;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.16);
    color: #fff;
    cursor: pointer;
}

.fx-app.ac .ac-redondo:hover{
    background: rgba(255, 255, 255, 0.3);
}

/* ---- a conversa ---- */
.fx-app.ac .ac-conversa{
    display: flex;
    flex-direction: column;
    gap: 10px;
    flex: 1 1 auto;
    min-height: 0;
    padding: 14px;
    overflow-y: auto;
    overscroll-behavior: contain;
}

.fx-app.ac .ac-fala{
    display: flex;
    flex-direction: column;
    gap: 8px;
    max-width: 92%;
}

.fx-app.ac .ac-minha{
    align-self: flex-end;
    align-items: flex-end;
}

/* a resposta da ajuda usa a largura toda (os cartões); o balão de texto dela fica do tamanho do texto */
.fx-app.ac .ac-da-ajuda{
    align-self: stretch;
    align-items: stretch;
    max-width: 100%;
}

.fx-app.ac .ac-da-ajuda .ac-balao{
    align-self: flex-start;
    max-width: 92%;
}

.fx-app.ac .ac-balao{
    margin: 0;
    padding: 9px 13px;
    border-radius: 16px 16px 16px 5px;
    background: var(--fx-surface-alto);
    overflow-wrap: anywhere;
}

.fx-app.ac .ac-minha .ac-balao{
    border-radius: 16px 16px 5px 16px;
    background: var(--fx-primary);
    color: var(--fx-on-primary);
    white-space: pre-wrap;
}

.fx-app.ac .ac-procurando{
    color: var(--fx-muted);
}

/* cada página da ajuda que a resposta traz */
.fx-app.ac .ac-cartao{
    display: flex;
    flex-direction: column;
    gap: 4px;
    padding: 11px 12px;
    border: 1px solid var(--fx-outline);
    border-radius: 14px;
    background: var(--fx-cartao);
}

.fx-app.ac .ac-onde{
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 4px 8px;
    color: var(--fx-muted);
    font-size: 0.8rem;
}

.fx-app.ac .ac-tipo{
    padding: 1px 9px;
    border-radius: 999px;
    background: var(--fx-surface-alto);
    color: var(--fx-text);
    font-size: 0.72rem;
    font-weight: 800;
}

.fx-app.ac .ac-titulo{
    font-size: 1rem;
    font-weight: 800;
    line-height: 1.25;
    overflow-wrap: anywhere;
}

.fx-app.ac .ac-trecho{
    display: -webkit-box;
    margin: 0;
    color: var(--fx-muted);
    font-size: 0.86rem;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.fx-app.ac .ac-resposta{
    margin: 2px 0 0;
    padding: 8px 10px;
    border-radius: 10px;
    background: var(--fx-surface);
    font-size: 0.88rem;
}

.fx-app.ac .ac-acoes,
.fx-app.ac .ac-era{
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 6px;
}

.fx-app.ac .ac-acoes{
    margin-top: 6px;
}

.fx-app.ac .ac-era{
    color: var(--fx-muted);
    font-size: 0.86rem;
}

.fx-app.ac .ac-botao{
    display: inline-flex;
    align-items: center;
    gap: 6px;
    min-height: 32px;
    padding: 0 12px;
    border: 1px solid var(--fx-outline);
    border-radius: 999px;
    background: var(--fx-cartao);
    color: var(--fx-primary);
    font: inherit;
    font-size: 0.84rem;
    font-weight: 800;
    text-decoration: none;
    cursor: pointer;
}

.fx-app.ac .ac-botao:hover{
    background: var(--fx-surface-alto);
}

.fx-app.ac .ac-botao-principal{
    border-color: var(--fx-primary);
    background: var(--fx-primary);
    color: var(--fx-on-primary);
}

.fx-app.ac .ac-botao-principal:hover{
    background: var(--fx-appbar);
}

.fx-app.ac .ac-link{
    display: inline-flex;
    align-items: center;
    gap: 6px;
    align-self: flex-start;
    padding: 0;
    border: 0;
    background: transparent;
    color: var(--fx-primary);
    font: inherit;
    font-size: 0.86rem;
    font-weight: 800;
    cursor: pointer;
}

.fx-app.ac .ac-link:hover{
    text-decoration: underline;
}

/* ---- o pé: onde se escreve ---- */
.fx-app.ac .ac-pe{
    flex: none;
    padding: 10px 12px 12px;
    border-top: 1px solid var(--fx-outline);
    background: var(--fx-cartao);
}

.fx-app.ac .ac-escreve{
    display: flex;
    align-items: flex-end;
    gap: 8px;
}

.fx-app.ac .ac-campo{
    flex: 1 1 auto;
    min-width: 0;
    min-height: 40px;
    max-height: 104px;
    padding: 9px 12px;
    border: 1px solid var(--fx-outline);
    border-radius: 14px;
    background: var(--fx-background);
    color: var(--fx-text);
    font: inherit;
    line-height: 1.35;
    resize: none;
}

.fx-app.ac .ac-campo:focus{
    border-color: var(--fx-primary);
    outline: 2px solid color-mix(in srgb, var(--fx-primary) 25%, transparent);
    outline-offset: 0;
}

.fx-app.ac .ac-envia{
    display: grid;
    place-items: center;
    flex: none;
    width: 40px;
    height: 40px;
    border: 0;
    border-radius: 50%;
    background: var(--fx-primary);
    color: var(--fx-on-primary);
    cursor: pointer;
}

.fx-app.ac .ac-envia:hover{
    background: var(--fx-appbar);
}

/* ---- recolhida: só o topo ---- */
.fx-app.ac.ac-min{
    height: auto;
    width: 300px;
}

.fx-app.ac.ac-min .ac-conversa,
.fx-app.ac.ac-min .ac-pe{
    display: none;
}

/* ---- celular: a largura da tela, sem arrastar ---- */
@media (max-width: 575.98px){
    .fx-app.ac,
    .fx-app.ac.ac-min{
        right: 8px;
        bottom: 8px;
        left: 8px;
        width: auto;
        max-width: none;
    }

    .fx-app.ac .ac-topo{
        cursor: default;
        touch-action: auto;
    }
}

@media (prefers-reduced-motion: no-preference){
    .fx-app.ac:not(.ac-arrastando){
        transition: right 0.18s ease-out;
    }
}

/* ---- o botão flutuante das páginas de entrada: abre a janela e some enquanto ela está aberta ---- */
.fx-app.ac-chama{
    position: fixed;
    right: 20px;
    bottom: 20px;
    z-index: 1046;
    display: grid;
    place-items: center;
    width: 58px;
    height: 58px;
    border: 0;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--fx-grad-a), var(--fx-grad-b));
    color: #fff;
    font-size: 1.5rem;
    box-shadow: 0 10px 26px rgba(13, 38, 76, 0.32);
    cursor: pointer;
}

.fx-app.ac-chama[hidden]{
    display: none;
}

.fx-app.ac-chama:hover{
    filter: brightness(1.08);
}

.fx-app.ac-chama:focus-visible{
    outline: 3px solid color-mix(in srgb, var(--fx-primary) 45%, transparent);
    outline-offset: 3px;
}

@media (max-width: 575.98px){
    .fx-app.ac-chama{
        right: 12px;
        bottom: 12px;
        width: 52px;
        height: 52px;
        font-size: 1.3rem;
    }
}